About Us

Karins is a digital transformation company based out of Coimbatore, India and is expanding its presence in other cities and countries

We have developed world class Fastag program in partnering with leading banks in India to overcome almost NIL transaction issues and challenges faced by individual and fleet customers in their day to day operations. We have unique solution to support seamless experience for their vehicle movements when they pass toll plazas by providing world-class backend support to resolve the issues over phone or email support round the clock. Do you want experience our world class journey , please join us today by contacting our support team

Our niche products in Education, Health and Life science, Smart Buildings, Transportation and Logistics sectors helps to take your business to the next level.

Karins redefine your business for the digital age with the cutting edge technologies in Data Analytics and Artificial Intelligence, Blockchain, Cloud Platform, IoT, AR/VR Service, Robotic Process Automation (RPA) and Industry 4.0.

Our niche products in Education, Health and Life science, Smart Buildings, Transportation and Logistics sectors helps to take your business to the next level.

We ensure your digital presence by collaborating and understanding your business needs by build products and solutions that can make a difference in your operation and execution showing results in revenue growth.

Terms and Conditions

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Country refers to: Tamil Nadu, India
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Karins Intech Private Limited .
  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Service refers to the Website.
  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to Karins Intech Private Limited , accessible from https://fastag.karins.in
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Privacy Policy

This Privacy Policy applies to the fastag.karins.in recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on fastag.karins.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

fastag.karins.in is a property of Karins Intech Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office at

KARINS INTECH PRIVATE LIMITED,
64/5-9, GRDI COMPLEX, PERUNDURAI ROAD,ERODE
Tamil Nadu, India-638011
having CIN# U72900TZ2019PTC033141

Information we collect

Contact information:

We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.

Payment and billing information:

We might collect your billing name, billing address and payment method when you buy fastag. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment.

Information you post:

We collect information you post in a public space on our website or on a third-party social media site belonging to fastag.karins.in

Demographic information:

We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

Other information:

If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you:

We collect information directly from you when you register for an event or buy tickets. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively:

We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website. We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information

We use information to contact you:

We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions:

We might use your information to confirm your registration for an event or contest.

We use information to improve our products and services:

We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information for security purposes:

We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes:

We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we'll enroll you in our newsletter.

We use information to send you transactional communications:

We might send you emails or SMS about your account or a ticket purchase. We use information as otherwise permitted by law.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf: We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information with the event organizers: We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.

We will share information with our business partners: This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves: We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business: For example, if part of our business is sold we may give our customer list as part of that transaction. We may share your information for reasons not described in this policy. We will tell you before we do this.

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email contact@karins.in. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Updates to this policy

This Privacy Policy was last updated on 12.12.2019. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Cancellation and Refund Policy

Refund Policy for Wallet Recharge Customer:-

Karins Intech Private Limited (Karins) collects payments from Users (each, a "User") through fastag.karins.in website ("Portal") or mobile application. Such payments are collected for the purpose of recharging the User's Fastag Wallet account only.

- Before refunds can be processed, the Customer / User has to mandatorily submit the transaction statement of his/her Fastag account for verification of a failed transaction.

- For all transactions where the balance has been deducted from User's account but the Fastag account could not be recharged / topped-up, Karins shall refund the entire amount back to the User's initial mode of payment within 3-7 Business Days.

- For all transactions where the Karins Fastag account was successfully recharged and/or topped-up, no refunds will be made whatsoever.

- Karins maintains a database for all transactions either successful or unsuccessful, taking place on the Site.

- All the terms and conditions between the User and Karins shall be governed by the law of India. By visiting the Site, you agree to the laws. Any dispute of any sort that might arise between the User and Karins or its affiliates shall be subject to Coimbatore jurisdiction only.

Contact Us

Questions, bug reports, feedback, feature requests - we're here for it all.

Get in touch

+91 80563 66696

Send us a message

fastag@karins.in